Datenschutzerklärung

Last Updated: July 8, 2026

LungDeep (“LungDeep”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, place an order, create an account, or otherwise interact with us.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. WHO WE ARE

LungDeep is operated by:

LUNGDEEP LTD

Email: info@lungdeep.com

2. PERSONAL DATA WE COLLECT

Depending on how you interact with us, we may collect the following categories of personal data:

Identity Information

First name
Last name
Company name (if applicable)

Contact Information

Email address
Telephone number
Billing address
Shipping address
Country

Order Information

Purchased products
Order history
Order value
Payment status
Shipping information
Delivery preferences

Account Information

Login credentials
Saved addresses
Wishlist items
Customer preferences

Technical Information

IP address
Browser type
Device information
Operating system
Time zone
Language settings
Cookies
Website usage information

Payment Information

Payments are securely processed by third-party payment providers.

LungDeep does not store complete payment card numbers or security codes.

3. HOW WE COLLECT YOUR DATA

We collect information:

When you place an order;
When you create an account;
When you subscribe to our newsletter;
When you contact customer support;
When you participate in promotions;
When you leave a review;
Through cookies and similar technologies;
Through analytics tools;
Through advertising partners where legally permitted.

4. HOW WE USE YOUR DATA

We use personal information to:

Process and deliver orders;
Verify payments;
Prevent fraud;
Provide customer support;
Respond to inquiries;
Improve our website;
Personalize your shopping experience;
Send transactional emails;
Send marketing communications where consent has been provided or another lawful basis applies;
Comply with legal obligations.

5. LEGAL BASIS FOR PROCESSING

Where required by the General Data Protection Regulation (GDPR), we process personal data on one or more of the following legal bases:

Performance of a contract;
Compliance with legal obligations;
Legitimate interests, provided these are not overridden by your rights and freedoms;
Your consent, where required by law.

You may withdraw your consent at any time where processing is based on consent.

6. COOKIES

Our website uses cookies and similar technologies to improve functionality, analyse website traffic, remember preferences, and deliver relevant advertising.

Cookies may include:

Essential cookies;
Functional cookies;
Analytics cookies;
Marketing cookies;
Preference cookies.

Where required by law, we request your consent before placing non-essential cookies.

You can manage cookie preferences through your browser settings or our cookie banner.

7. MARKETING COMMUNICATIONS

If you subscribe to our newsletter or otherwise consent, LungDeep may send you:

Product updates;
Promotional offers;
Discounts;
New product announcements;
Company news.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

8. ACCOUNT SECURITY

Customers are responsible for maintaining the confidentiality of their account credentials.

Please notify LungDeep immediately if you suspect unauthorized access to your account.

We recommend using strong, unique passwords and enabling available security features where applicable.

9. SHARING YOUR PERSONAL DATA

LungDeep only shares personal data where necessary to operate our business, fulfil orders, comply with legal obligations, or protect our legitimate interests.

We may share your information with:

Payment service providers;
Shipping and logistics partners;
Website hosting providers;
Shopify and related services;
Customer support providers;
Marketing platforms;
Analytics providers;
Fraud prevention services;
Government authorities where legally required.

We do not sell your personal information to third parties.

10. SHOPIFY

Our online store is hosted by Shopify Inc.

Shopify provides the e-commerce platform that allows us to sell our products and services.

Your personal information may be stored through Shopify’s secure servers, databases, and applications.

Shopify processes personal data in accordance with applicable data protection laws and maintains appropriate security measures.

For more information, please refer to Shopify’s own Privacy Policy.

11. PAYMENT PROVIDERS

Payments are processed securely by trusted third-party payment providers.

Depending on your selected payment method, these providers may include:

Visa
Mastercard
American Express
PayPal
Apple Pay
Google Pay
Shop Pay
Klarna (where available)

LungDeep never receives or stores complete payment card details.

Payment providers process personal data in accordance with their own privacy policies.

12. SHIPPING PROVIDERS

To deliver your order, LungDeep shares the necessary shipping information with delivery partners.

This may include:

Your name;
Delivery address;
Telephone number (where required);
Email address (where required);
Order information.

Only the information necessary to complete delivery is shared.

13. ANALYTICS

We use analytics technologies to better understand how visitors interact with our website.

Analytics may collect information including:

IP address;
Browser type;
Device type;
Pages visited;
Session duration;
Referral source;
Click behaviour.

Where required by law, analytics cookies are only activated after obtaining your consent.

14. ADVERTISING

LungDeep may use advertising technologies provided by trusted third parties to display relevant advertisements and measure advertising performance.

These technologies may include:

Meta Pixel;
Google Ads;
Google Marketing Platform;
TikTok Pixel;
Pinterest Tag;
Other advertising tools used from time to time.

These services may use cookies or similar technologies in accordance with your consent preferences.

15. INTERNATIONAL DATA TRANSFERS

Some of our service providers may process personal data outside the European Economic Area (EEA).

Where personal data is transferred internationally, LungDeep ensures that appropriate safeguards are in place, including:

European Commission adequacy decisions;
Standard Contractual Clauses (SCCs);
Other legally approved transfer mechanisms.

16. DATA RETENTION

We retain personal data only for as long as necessary to:

Fulfil contracts;
Provide customer support;
Meet legal obligations;
Resolve disputes;
Prevent fraud;
Enforce our agreements.

Retention periods may vary depending on the type of data and applicable legal requirements.

When personal data is no longer required, it will be securely deleted or anonymised.

17. DATA SECURITY

LungDeep takes appropriate technical and organisational measures to protect personal data against:

Unauthorized access;
Accidental loss;
Misuse;
Alteration;
Disclosure;
Destruction.

Security measures may include:

SSL encryption;
Secure payment processing;
Restricted staff access;
Firewalls;
Security monitoring;
Regular software updates.

While we take reasonable steps to protect personal data, no internet transmission or electronic storage system can be guaranteed to be completely secure.

18. CHILDREN’S PRIVACY

Our website is not directed toward children under the age of 16.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent where required, we will delete such information as soon as reasonably practicable.

19. YOUR GDPR RIGHTS

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with similar privacy laws, you may have the following rights regarding your personal data:

The right to access your personal data;
The right to correct inaccurate or incomplete information;
The right to request the deletion of your personal data (“Right to be Forgotten”);
The right to restrict the processing of your personal data;
The right to object to the processing of your personal data where applicable;
The right to data portability;
The right to withdraw consent at any time where processing is based on consent;
The right not to be subject solely to automated decision-making where prohibited by law.

To exercise any of these rights, please contact us using the details provided at the end of this Privacy Policy.

We may request proof of identity before processing your request to protect your personal data.

20. WITHDRAWING YOUR CONSENT

Where processing is based on your consent, you may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

21. COOKIES MANAGEMENT

Most web browsers allow you to:

View stored cookies;
Delete cookies;
Block cookies;
Configure cookie preferences.

Please note that disabling certain cookies may affect the functionality of our website and your shopping experience.

You may also manage your cookie preferences using the cookie banner displayed on our website, where applicable.

22. LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

LungDeep is not responsible for the privacy practices or content of those external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

23. CHANGES TO THIS PRIVACY POLICY

LungDeep may update this Privacy Policy from time to time to reflect:

Changes in legal requirements;
Changes in our business operations;
Improvements to our services;
New technologies;
Security updates.

The latest version will always be published on our website together with the updated revision date.

Where required by applicable law, we will notify users of material changes.

24. COMPLAINTS

If you believe that LungDeep has not handled your personal data in accordance with applicable data protection laws, we encourage you to contact us first so that we can attempt to resolve your concerns.

If you are not satisfied with our response, you may have the right to lodge a complaint with the competent data protection authority in your country of residence.

If LungDeep is established in Belgium, you may also contact the Belgian Data Protection Authority.

25. CONTACT US

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

LungDeep

Operated by LUNGDEEP LTD

Email: info@lungdeep.com

Website: https://lungdeep.com

We aim to respond to privacy-related requests within 30 days, or within the timeframe required by applicable law.

26. GOVERNING LAW

This Privacy Policy shall be governed by and interpreted in accordance with the laws of Belgium and applicable European Union data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

Nothing in this Privacy Policy limits any mandatory rights available to individuals under applicable privacy and consumer protection laws.

27. ACCEPTANCE OF THIS PRIVACY POLICY

By accessing or using the LungDeep website, creating an account, placing an order, subscribing to our newsletter, or otherwise interacting with our services, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use our website or provide us with your personal information.

Thank you for trusting LungDeep.